• Our patients are welcomed by the patient admission unit and directed to the relevant departments.
• The patient admission officer is trained in this field and also holds a certificate in communication with the hearing impaired.
• Signboards showing all units are available.
• For our guests, there are carefully prepared waiting lounges and areas for wearing shoe covers.
• There are spacious and comfortable waiting areas, as well as separate changing rooms with lockable lockers for male and female guests.
• Regular training sessions are provided for our patients and staff.
• For our patients, brochures and booklets are prepared on catheter care, fistula care, diet, and the orientation process, and are distributed to each patient.
• Daily and weekly training sessions are carried out by our nurses.
• For our guests, there are suggestion, complaint, and appreciation boxes.